AI teammate for distributors

Order entry, quoting,
and audits — handled.

Kite reads incoming orders from email, WhatsApp, or PDF — prices every line, audits every margin, and writes them straight into your ERP. So your team gets back to customers, not spreadsheets.

SO-4829 Bistro 9 · via WhatsApp · 09:14
Incoming
WhatsApp Bistro 9 · 09:14
"Need 12 Malbec, 6 Pinot, 8 Sancerre, 24 Chardonnay, 12 Prosecco & 6 Bordeaux for the weekend please."
"12 Malbec" MAL-DV-23 98%
"6 Pinot" PIN-VR-23 95%
"8 Sancerre" SAN-DV-23 97%
"24 Chardonnay" CHA-VR-22 96%
"12 Prosecco" PRO-LV-23 94%
"6 Bordeaux" BOR-FR-21 99%
MAL-DV-23 Malbec · ×12 £170.40
PIN-VR-23 Pinot Noir · ×6 £111.00
SAN-DV-23 Sancerre · ×8 Margin −3.1% £127.20
CHA-VR-22 Chardonnay · ×24 £384.00
PRO-LV-23 Prosecco · ×12 +£0.40 / unit £156.00
BOR-FR-21 Bordeaux · ×6 £288.00
INV-4829 sent To Bistro 9 · Email + WhatsApp
Net amount£1,236.60
Payment termsNET–14
Issues resolved2 of 2
Auto follow-up scheduled in 14 days
01 The reality

Your team is too busy running the operation
to fix what's broken in it.

Before

Your ops team keys in 80% of orders by hand. Two of every hundred lines have an error. You catch most at month-end. You don't catch the rest.

Cost

A £15M wholesaler quietly loses ~£200K a year to errors no-one had time to chase — about 1.3% of revenue, or roughly the cost of two more headcount.

After

Orders flow from any channel into your ERP, priced and audited. Errors caught before they ship. Credit notes raised automatically. Your team's busiest day, handled.

15min
Average time spent per order entry
4–7%
Manual order entry error rate
40–60%
Of valid credit notes never get raised
~1%
Of revenue lost to operational errors, on average
02 What Kite does

Three ways Kite works for you.

Kite processes your orders, catches your errors, and recovers money your team doesn't have time to chase.

WhatsApp Le Petit · 09:14
"12 cases Malbec, 6 Pinot — usual prices"
Parsed by Kite
SO-4829 Created · 23s
MAL-DV-23 Malbec×12£170.40
PIN-VR-23 Pinot×6£111.00

Process automatically.

Email, WhatsApp, PDF, phone. Kite reads them all and turns them into priced sales orders for your ERP.

List drift +£0.40
Pricing · Supplier WX
Review
SAN-DV margin −£0.85
Margin · below cost
Critical
Credit limit 85%
Account · Bistro 9
Watch

Monitor everything.

Every line, price, and margin checked before it ships. Real time, not month-end.

CN-2044 £215.40
Pricing overchargePending
CN-2045 £482.00
Duplicate invoiceRaised
CN-2046 £127.50
Short delivery · 3 casesRaised

Recover faster.

Delivery shorts, duplicate invoices, pricing drift — Kite spots them all and raises the credit notes your team doesn't have time to.

03 How it works

Built to be a teammate, not a black box.

Kite operates in three modes — watching, drafting, and acting. You decide where the boundaries sit, and Kite never crosses them without asking.

01 Shadow mode

Watches first.

First two weeks. Kite reads orders, tracks supplier and customer behaviour, and learns what "normal" looks like for your business. Doesn't act.

  • Maps your customers, suppliers, and SKU patterns
  • Reads orders without processing them
  • Tracks supplier-side delivery and invoice trends
  • Establishes baseline accuracy and exceptions
02 Confidence-gated

Drafts and asks.

Above your threshold, Kite drafts the action and surfaces it for review. Approve, edit, or reject — nothing ships without sign-off.

  • Orders from unfamiliar customers
  • SKU matches below your confidence threshold
  • Margin-negative or below-cost lines
  • First-time pricing disputes
03 Autonomous

Acts on its own.

Routine work, end-to-end, without interrupting anyone. Anything outside the pattern bumps back to mode two.

  • Repeat orders from known customers
  • Standard pricing and margin checks
  • Credit notes for confirmed shorts
  • Auto follow-ups on overdue invoices
Every action Kite takes is logged with a reason and the data behind it. Override anything, anytime — the threshold is yours to set.

See it on your orders.

Book a demo and we'll walk through how the modes would operate inside your stack.

Book a demo
04 Workflows

Everything that falls between
your systems.

From routine manual work to hidden losses. Kite handles both — and everything in between.

PDF
SO-4829 6 lines · 23s

Order entry

Email, WhatsApp, PDF — turned into priced sales orders for your ERP.

Operations
PO ordered 50 cases
Delivered 47 cases
£127.50 credited

Missed credit notes

Delivery shorts caught and credited automatically — without anyone chasing them.

Recovery
Agreed £4.60
Invoiced £4.85
+£50 overcharged

Pricing errors

Every line checked against your agreed terms. Overcharges flagged before payment.

Recovery
Cost
£8.20
Sell
£7.95
Margin −3.1% · below cost

Margin checks

Below-cost lines flagged before they ship. No more month-end surprises.

Monitoring
"the usual Sancerre"
Matched · 98%
SAN-DV-2023-12

Product matching

"The usual Sancerre" → SAN-DV-23. Fuzzy customer text matched to your SKUs at 98% confidence.

Operations
QT-8842Tier B
15 wines£2,720
Discount −12%−£270
Total£2,450.00

Quote building

Tier pricing pulled, current costs applied, quote ready to send. In under a minute.

Operations
INV-882 £4,820
INV-883 £4,820
Duplicate caught

Overcharges and duplicates

Duplicate invoices and returns billed twice — caught before payment runs.

Recovery
Vendor A
6%
Vendor B
23%
Vendor C
4%

Supplier tracking

Short-deliveries and price drift tracked per supplier. The numbers ready when you renegotiate.

Monitoring
£8.5K of £10K used 85%
+£3,200 order → over limit

Credit limit checks

Orders that would breach the limit flagged before they're confirmed — not after they ship.

Monitoring

Got a workflow we haven't covered?

If your team is doing it manually, Kite can probably handle it. Tell us what's eating their day.

Speak to us
05 Your systems

No new software. No migration.

Kite plugs into the systems your team already uses. Reads from your channels. Writes back into your ERP. Sits as a quiet layer on top of everything you've already invested in.

ERP & accounting
SAP B1, Sage, NetSuite, Dynamics — we wire up your stack in week one.
Every channel your customers use
Email, WhatsApp, PDF, spreadsheets, voice — orders flow in from anywhere.
Anything you've built in-house
Custom APIs, legacy databases, that one spreadsheet your warehouse swears by.
Connected systems
5 active
SAP
SAP Business One
Read orders · write SOs · sync invoices
Connected
Email · Outlook + Gmail
3 inboxes · 12 orders today
Syncing
WhatsApp Business
8 customers · last msg 09:14
Connected
PDF
Document parser
PDFs from email + drop folder · 3 today
Active
Custom · your in-house API
/api/orders · /api/credits
Connected
06 Where the gains show up

More margin. More cash.
Less work.

Six places Kite quietly compounds value — on your P&L, on your balance sheet, and on your team's day.

Margin protection

Below-cost lines flagged before they ship. The 1–3% of orders that quietly bleed margin — caught in real time.

Working capital

Credit notes raised the moment a delivery shorts. Overcharges spotted before payment runs. Cash recovered without anyone chasing.

Faster invoicing

Same-day invoicing instead of three. Auto follow-ups on overdue payment. DSO down without anyone chasing.

Order accuracy

Manual entry errors from 4–7% to under 1%. Returns and disputes drop with them.

Team capacity

Ops back doing operations. Sales back selling. Same headcount, more output.

Customer experience

Faster confirmations. Cleaner invoices. Fewer "where's my order?" emails.

07 See your numbers

What are you losing?

Most wholesalers underestimate the leak. No single error is large enough to alarm anyone — but they compound. Plug in your numbers and see what a year of errors actually costs.

150
5%
Estimated annual loss ~6.3% of revenue
£948K
Compounds quietly across every order, every supplier, every week.
2,738 errors a year
813 hours on rework
08 Getting started

Prove value in six weeks.

No system changes, IT projects, data migration, or workflow redesign required. Forward us a week of order emails — we take it from there.

01
Weeks 1–2 · Connect

Read-only access, workflow mapping.

Forward us a week of order emails. We map your stack and configure the agents. No system access needed yet.

02
Weeks 3–4 · Discover

Live data. First findings.

Kite runs in shadow mode on your real orders. You see accuracy, catches, and savings — without changing how anyone works.

03
Weeks 5–6 · Prove

Quantified report. ROI model.

Written report of what was caught and recovered. Zero-risk commercial — percentage of recovered value. No savings, no fee.

Forward us a week of order emails.

That's all we need to start. We'll have findings on your real orders by week three.

Book a demo

Common questions.

The four things distributors ask us most before booking a demo.

Live in six weeks. Forward us a week of order emails to start — no system access needed for the first two weeks. We map your channels, ingest your catalog, and configure the agents in shadow mode.
During the pilot we wire up your stack as we find it — SAP, Sage, NetSuite, Dynamics, custom in-house APIs, legacy databases, even the spreadsheet your warehouse swears by. Whatever you run, we'll connect it in week one.
Kite asks for review on anything below your confidence threshold — new customers, low-confidence SKU matches, margin-negative lines. You set the threshold. Every action is logged with the reason and the data behind it. Override anything, anytime.
The six-week pilot is no savings, no fee. Afterwards, pricing is a percentage of recovered value plus a base for ongoing operations. Talk to us about what makes sense for your volume.

Ready to give your team
their day back?

Six-week pilot. No savings, no fee. See what Kite catches on your real orders.

Book a demo
or email max@kiteup.ai